Public Storage - Azusa - 791 S Azusa Ave
791 S Azusa Ave Azusa, CA 91702
4.62 out of 5 stars- based on
About Public Storage - Azusa - 791 S Azusa Ave
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4.62 out of 5 stars - based on 34 reviews
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Reserving online was easy...but then
Reserving online was easy. Coming in to complete transaction with staff was less easy. The staff was great, but some of the fees and rules were unnecessary. Now actually using the facility is average at best. The facility is short-staffed, so when I came to the office to return the cart key, I was waiting with three other customers because the only person at work had left the office to show a locker to another customer. I find it inappropriate to leave a woman alone to deal with the public, especially in the evening. It would be nice if the magnet meant to hold open the door on the path to my locker worked. Again, the staff is great.
- Thomas Gardner
Hidden costs
Nowhere is it disclosed ahead of actual signing of contract that you are REQUIRED to pay an additional monthly charge for insurance - a roughly 10% additional cost. Less than forthright by company.
- Richard Hyslop
I didn't get what I had hoped for taken...
I didn't get what I had hoped for taken care. Also I was hoping to move into a larger unit without having to pay all of the move in fees all over again plus a complete extra month on a unit I would no longer need. So instead I have to be inconvenienced by waiting a whole month to move just so I don't have two pay for to units.
- Jodie Watson
Price increase in less than six months
Although I like the facility I am currently at, I don't like the fact that they raised the price in less than 6 months. Also, if the elevators would give you more time to get your stuff on before starting to close the door. Since, you have to push the elevator call button first before you put in your pass code nearest the elevator which arrives it makes it difficult to put in the number and then get your items to the elevator and onto the elevator - you have to move very quickly and sometimes that is not possible when moving large items.
- Denise Villa
