Public Storage - Gaithersburg - 370 Christopher Ave

16 - 18 of 18 reviews is Showing

• December 30th, 2016

  My stuff was fine, nothing was harmed when I went to take everything out because the unit was no longer needed. HOWEVER, the gate doesn't work so all day and all night anyone can come in. Also, it smells like weed inside the building where the units are so it makes me think that people are hiding in the same place I'm trusting my stuff to be safe. There's also almost no one at the office when I want to make a payment or something. Whenever there is someone, though, they were very nice and professional. Which is why I'm giving them 3/5. Customer service=5 stars. Cleanliness=5 stars. Security....=1 star

  - Ashley Vega-Iraheta

• December 13th, 2016

  Just ok, needs work

  gate doesn't work, auto doors do not work, roll up door doesn't work. Location was the only thing that brought me here.

  - Bryan Snyder

• August 5th, 2019

  Slow response time to requests

  Slow response time to requests. Climate controlled is not accurate. Management attitude on site for lack of customer service is clearly noticed.

  - Nicole N.

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