Public Storage - Lakewood - 305 S Union Blvd
305 S Union Blvd Lakewood, CO 80228
4.46 out of 5 stars- based on
About Public Storage - Lakewood - 305 S Union Blvd
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4.46 out of 5 stars - based on 74 reviews
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Initially OK, but Cart/dollies unavailable
At first, when renting unit, everything looked like it should. As I began moving in storables, there frequently was no available wheeled transport from vehicle to unit. I was told that some renters gave id card to get key to carts and never returned the key. There were plenty of carts, but no keys to unlock them. I volunteered to snip the locks and let them start over with keys, and was told "Absolutely not; >>??<
- Robert Bob
Disappointing move-in experience, sub-par customer service
On my move-in day, I had a full car load and upon arrival to the facility the elevator was broken, my unit was on the third floor, and there were no carts on-site to use. I had to haul my items up to the third floor, some of which were too heavy I couldn't, so I had to keep them in my car for now. When I spoke to customer service, all they have offered me was a credit for the days the elevator was down, which was $2.64. There should be carts on-site, how are people supposed to move their things into their units? It was not a good move-in experience.
- Amy Hedrick
Unable to access my spot when needed...
Unable to access my spot when needed due to improperly parked vehicles blocking my ability to maneuver. Additionally, my fiancé was able to move around unchallenged, after being asked if she had a rental by an employee and stated she did not. The access hours are also not adequate, they need to be extended or preferably 24/7.
- David Bloom
I dont understand why I had to pay so...
I dont understand why I had to pay so much to move in my storage unit which was on the 27th and then I had to turn around again and pay another $20
- Kacey Baker
