Initially “couldn’t find” the AMAZING online-price reservation
Took three reservations and attempts before ExtraSpace Hutto could “find” the reservation and help me finish it up over the phone. Instead, whoever answered the phone offered the same space for about two to three times the price. I never figured out if this was an attempt to not honor the incredible price, or if the third party aggregator didn’t transmit the contract properly….
HOWEVER, the third time I tried to close the deal Adonis answered the phone. He DID find the reservation. We finished up the details and I e-signed within an hour. Put my lock in place that same day! Never a discussion about the price being anything different than what my reservation said….so refreshing.
When I arrived the place was spotlessly clean. Wandering around inside every light lit up as it should. Everything looked to be in excellent condition.
Recommended Yes
price4/5 (good value)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- Whizzard